Service & Support Current Owners

The GENERAL Advantage

At GENERAL, we are committed to your comfort and servicing our customers is priority #1. Driving our objective, we've provided easy access to important documents and information including:

  • Online product registration
  • Warranty Lookup
  • Downloadable versions of our catalog, operation Manual, submittal sheets and product warranties
  • Answers to Frequently Asked Questions and basic Troubleshooting solutions
  • Direct contact information
Product Registration
Warranty Lookup
Downloads
You can download the catalog, operation Manual, submittal sheets and warranty of our products.
FAQs & Troubleshooting

Support Tool

We develop and provide sales and maintenance support tools to assist customers.

support tool top
Welcome to the GENERAL Resource Center.
This area is loaded with valuable information such as rebates, case studies,
videos, news, press releases, an efficiency calculator and an easy way to locate your local GENERAL contractor.
REBATES
MEDIA LIBRARY
LOCATE A CONTRACTOR