Quality Control

Product Quality Assurance

All GENERAL plants are ISO 9001 certified and operate under a unified quality control system. We deliver to customers all over the world high quality products that have passed stringent quality inspections.

Receiving inspection of parts

We require all our parts suppliers to submit test reports to ensure that all parts we receive from them meet our quality standards. Our in-house test department inspects incoming parts to ensure their compliance with RoHS as required by the EU. We also conduct 100% inspection of main parts to prevent defective parts from making it to assembly lines.

Quality inspection of products

We carry out stringent quality inspections in all production processes performed in our plants.

To keep the quality of our products high, inspectors check their quality from start to finish on production lines.

Air conditioning technology research facility

Advanced Engineering Lab

Airflow test

Calorimeter test

Noise test

Reliability Tests

Airflow test

Water shower test

Transportation and Handling Tests

Packing load performance

Vibration test

Testing Laboratory

GENERAL EMC Laboratory Inc.

Height-Difference Testing Tower (60 meters high)

The 60m height difference test tower is a facility makes mounting tests under installation conditions where the height difference between the indoor unit and outdoor unit of the air conditioner is large.

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